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Troubleshooting Guide

Common issues and solutions when working with Axon OS nodes and workflows.

General Issues​

Node Execution Errors​

Problem: Node fails to execute or returns unexpected results.

Solutions:

  • Check input data format and types
  • Verify node configuration parameters
  • Review error logs in the monitoring dashboard
  • Ensure all required dependencies are installed

Performance Issues​

Problem: Workflows running slowly or timing out.

Solutions:

  • Optimize data processing nodes
  • Check for memory leaks in custom nodes
  • Use pagination for large datasets
  • Implement caching where appropriate

Connection Issues​

Problem: Cannot connect to external services or APIs.

Solutions:

  • Verify network connectivity
  • Check API credentials and permissions
  • Review firewall and security settings
  • Test endpoints manually first

Category-Specific Issues​

AI/ML Nodes​

  • Model Loading Errors: Check model file paths and formats
  • GPU Memory Issues: Monitor GPU usage and batch sizes
  • API Rate Limits: Implement proper rate limiting and retries

Data Transformation​

  • Format Errors: Validate input data schemas
  • Memory Issues: Process large files in chunks
  • Encoding Problems: Specify correct character encoding

Authentication & Security​

  • Token Expiration: Implement token refresh mechanisms
  • Permission Errors: Verify user roles and access levels
  • SSL/TLS Issues: Check certificate validity and configuration

Getting Help​

  1. Check this troubleshooting guide
  2. Review node-specific documentation
  3. Search the community forum
  4. Contact support for critical issues

Reporting Issues​

When reporting issues, please include:

  • Node type and version
  • Input data (sanitized)
  • Error messages
  • Environment details
  • Steps to reproduce